David Pindrys / Healthcare Experience Designer

David Pindrys

Featured work

About me

Track record

Humanizing Healthcare Delivery

I’m a designer and human factors engineer with 10+ years of experience partnering with startups and pioneering healthcare organizations to remove barriers to providing and receiving high-quality care.

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Humanizing Healthcare Delivery

Projects I've worked on,

and the impact it had.

Projects I've worked on,

and the impact it had.

What I’ve made,

and the impact it had.

Visualizing Patient Data for Care Plan Decision Making

Client: VEHR Technologies

I partnered with a visionary clinician to lead design that mapped clinical mental models into interface logic - giving clinicians intuitive workflows and engineers a clear blueprint to build from.

The resulting visualization was a novel approach to longitudinal patient timelines; due to its proprietary value, it remains under NDA.

Visualizing Patient Data for Care Plan Decision Making

Client: VEHR Technologies

I partnered with a visionary clinician to lead design that mapped clinical mental models into interface logic - giving clinicians intuitive workflows and engineers a clear blueprint to build from.

User Research

UX & UI Design

Iterative prototypes

Design System

Redesigning a Patient Portal and Adding Critical Features

Client: Ascension Health and Dell Children's

The original portal was non-compliant with Medicaid guidelines and lacked mobile usability. I partnered with engineering and product to redesign it from the ground up, introducing a responsive interface, modern design system, and new features to meet compliance: all delivered on a tight deadline with full stakeholder buy-in.

Redesigning a Patient Portal and Adding Critical Features

Client: Ascension Health and Dell Children's

UX & UI Design

Iterative prototypes

Stakeholder Alignment

Design System

Reducing Refill Times While Enhancing Patient Oversight

Client: Fresenius Medical Care

I uncovered complex backend workflows and key pain points nurses faced, then streamlined a manual refill process into a faster, safer digital experience with enhanced patient oversight, cutting refill time by 70% across 2,800+ locations.

Reducing Refill Times While Enhancing Patient Oversight

Client: Fresenius Medical Care

User Research

UX design

Iterative prototypes

Lightning Design System

Improving Engagement and Usability for Collaboration in the Cloud

Client: Conteneo, acquired by Scaled Agile

In a visual collaboration platform where users struggled to navigate gameplay and find key assets, I led a full redesign to streamline flows, improve engagement, and support a successful acquisition.

Improving Engagement and Usability

For Collaboration in the Cloud

Client: Conteneo, acquired by Scaled Agile

In a visual collaboration platform where users struggled to navigate gameplay and find key assets, I led a full redesign to streamline flows, improve engagement, and support a successful acquisition.

User Research

UX & UI Design

Iterative prototypes

Design System

Empowering Clinicians to Untangle the Problem List

Client: Department of Defense via KOA IT

Problem Lists are the problem of all EMRs, as one clinical informaticist put it. I designed and prototyped a reconciliation workflow that helps clinicians transform overwhelming, disorganized lists into a clear, actionable representation of a patient’s clinical picture - supporting better decision-making and care planning.

Empowering Clinicians to Untangle the Problem List

Client: Department of Defense via KOA IT

User Research

UX & UI Design

Iterative prototypes

Helping Seniors on Find a Medicare Part D Plan

Client: Picwell, acquired by Jellyvision

Seniors navigating Medicare Part D face a complex, overwhelming process—made harder by app conventions that don’t align with their mental models, vision needs, or dexterity. I designed a plan selection app that simplified decision-making through user-centered flows, validated research, and close collaboration with Picwell’s product and engineering teams.

Helping Seniors on Medicare Find Their

Medicare Part D Plan Selection

Client: Picwell, acquired by Jellyvision

User research

UX Design

Iterative prototypes

Website design

Case studies available upon request

How I design,
and why it matters to me.

I try to ask thoughtful questions to make sense of complex systems.

I synthesize, prototype, and test to explore ideas.

I build with engineers - to stay aligned and make the biggest impact.

I studied Human Factors Engineering with a focus on medical devices and systems, sharpening the research tools I bring to design. I also took health science courses - from medical terminology to psychology — to better understand how healthcare providers think and work.

I’m always expanding my lens through research, collaboration, and listening to those closest to care.

I work in healthcare because I’ve seen how great care can change a life - mine included. My goal is to make complex systems feel clear and empowering for clinicians, patients, and everyone in between.

I work in healthcare because I’ve seen the life-saving impact of great care—I wouldn’t be here without it. My goal is to make complex systems feel clear and empowering for clinicians, patients, and everyone in between.

I ask better questions.

I map messy systems.

I synthesize. I prototype.

I test.

I build with engineers—

not behind them.

The path I’ve taken,

and the people I’ve built with.

The path I’ve taken:

Healthcare Design Partner

Independent

I lead design efforts for clinical startups and work hands-on with engineering teams inside large healthcare organizations to reduce friction, support decisions, and drive progress.

2024 - present

Product Design Lead

Ascension Health

Led a mobile-first redesign of the patient portal, improving usability, accessibility, and patient engagement at scale.

1st Place
THInC Conference

Care Traffic Controllers team

Co-led design of a real-time clinical decision-support app to help ER clinicians quickly and ethically match behavioral health patients to the right care, at the right time.

2022-2023

Sr. UX Designer

Fresenius Medical Care

Redesigned medication refill workflows across 2,800+ clinics—reducing processing time by 70%, eliminating manual tasks, and improving safety.

Sr. UX Designer

United Healthgroup

Designed data visualizations and UI systems to support pharmaceutical spend analysis, enabling automation and faster, more confident decisions.

2021-present

Human Factors Engineering

Tufts University

Deepening my understanding of usability, safety, and system design for medical devices and healthcare technology.

(This program reminded me: I’m a designer at heart, and I can often serve patients and providers best from the outside—designing with empathy, clarity, and context.)

2020-2021

Health Science coursework & internship

Cape Cod, North Shore MA

Pursued OT prerequisites while working in human services roles supporting individuals on the autism spectrum. This period helped sharpen my empathy and systems perspective.

2019

Volunteer Nursing Assistant

Hospital Elder Life Program

Supported hospitalized older adults with orientation, mobility, hydration, and cognitive engagement—building deep respect for the role of frontline care.

Interaction Designer

Kaiser Permanente

Led research and interactive data visualization design to communicate Kaiser’s healthcare impact through data-driven storytelling.

2018

Best Interaction Design

Seatle Healthcare Hackathon

Dynamic Motion Training was a prototype that used physical therapy gamification for stroke recovery.

2015-2017

UI/UX Design Lead

Conteneo (Acquired by Scaled Agile)

Redesigned a complex B2B collaboration tool, leading UX from user research through production. Partnered directly with engineering to deliver scalable UI patterns and workflows used by enterprise clients.

UI Engineer

Department of Defense (Contract)

Worked with DoD clinicians on early-stage design and testing of a clinical decision support system prototype. Focused on designing workflows and establishing a research-backed usability testing process.

2015

Founding UX Designer

Picwell (Acquired by Jellyvision)

Helped shape the product experience and launch strategy for a Medicare Part D plan comparison tool. Led UX research, information architecture, and design in collaboration with Penn Medicine.

The people I've built with:

Dave Pao, MD

Doctor and Design Researcher

The Electronic Health Record (EHR) interface is the cornerstone tool through which clinicians review, interpret, create and curate patient data.

David has been pivotal in my work with the NHS to test and refine a novel EHR interface that mirrors clinical reasoning.

Cole Marolf, MD

Co-founder at VEHR Technologies

As a first time founder, David's guidance in the redesign of our innovative medical data display has been crucial. By guiding our team through object mapping for complex processes, and translating this into high fidelity wireframe representations, David's work greatly advanced the quality and timeline of our team's efforts.

Larissa Doronina

UX Architect, on the same team at Fresenius Medical Care.

David’s initiative in building our UI/UX architecture from scratch and his innovative approach have made a significant impact, particularly in the Clinic Managers & Field Leadership apps. His attention to detail and design expertise have been pivotal in shaping the Salesforce CareTeamHub applications.

Mollika Tahsin

Product Manager, on the same team at United Healthgroup

David has a product and user mindset, thinks outside the box, and is undaunted in exploring new concepts. His creativity, proactive approach, and willingness to iterate make him a great asset for redefining design boundaries.

Cole Smith

Full stack engineer, on the same team at Department of Defense

David's work on our team made my job as a Software Engineer much easier. Knowing that he had already put in the hard work necessary to come up with a trustworthy design, that wasn't going to have to be brought back to the drawing board… I was also really impressed with David’s design knowledge and how he worked with our clinical experts to incorporate their domain knowledge into his designs.