The Pacific Pipe Company

Weave is a cloud based platform for serious games.

Conteneo, the company that makes Weave, has a cult following. Makers of the popular book Innovation Games, a series of frameworks to solve business problems with colleagues in person, Weave wasn't growing it's user's base and existing users weren't particularly engaged.

By assesinng the current design, observing, and listening to our users, we uncovered that the trial users, newly signed up users, and even seasoned veterans didn't understand

How might we bring the engagement of playing in-person forums to our digital platform?

How might we make Weave's dashboard easier to use without losing essential functionality?

How might we offer more control over forum settings to facilitators without adding complexity to gameplay?