Humanizing healthcare delivery

I’m a designer and human factors engineer with over a decade of experience. I help clinical entrepreneurs, startups, and leading healthcare organizations build efficient, effective and scalable solutions.

Open to new opportunities and freelance projects.

Recent Work

VEHR: The visual EHR


PROBLEM

Traditional EHRs drive clinician burnout and high turnover through poor data organization and cumbersome interfaces, creating a costly strain on healthcare resources.


SOLUTION

VEHR's visualization system streamlines clinical workflows and reduces cognitive load, leading to higher clinical accuracy and improved diagnostic confidence.


ROLE

Product Design Lead


ACTIVITIES & DELIVERABLES

☑️ Object Map

☑️ Product Requirements

☑️ Interactive Prototypes

☑️ Design System

Dell Children's patient portal


PROBLEM

Dell Children's Health Plan portal did not meet new Medicaid compliance requirements, lacking mobile accessibility and other critical features.


SOLUTION

I implemented a responsive design by redesigning their existing web app from the ground up, and added new essential features for dependent healthcare management.


ROLE

Product Design Lead


ACTIVITIES & DELIVERABLES

☑️ Stakeholder Alignment

☑️ Product Requirements

☑️ Interactive Prototypes

☑️ Stakeholder Presentations

☑️ Design System additions and modifications

FreseniusRX in-clinic refills


PROBLEM

Fresenius Medical Care was expanding pharmacy services across its nationwide dialysis network, but their medication refill process remained a critical bottleneck.


SOLUTION

Through research, synthesis, designing and rapidly iterating, and working with the Salesforce Lightning Design System alongside engineers, we were able to reduce refill time by 70% while improving safety standards—impacting 2,800+ clinics and 43,000+ patients.


ROLE

UX Design Lead


ACTIVITIES & DELIVERABLES

☑️ User interviews and ethnographic research
☑️ Mapped system with stakeholders and users.
☑️ Designed and iterated interactive prototypes
☑️ Deployed with engineers using the Salesforce Lightning Design System

Profile
My Why


I work in healthcare because I’ve seen the life-changing impact providers can have: I wouldn’t be here without them. My goal is to make complex systems feel clear and empower clinicians, their patients, and everyone else in the healthcare system get the most out of it that they can.


I turn complexity into clarity through research, design, and collaboration.



What I Do


I approach healthcare design with systems thinking, empathy, and a bias toward action. I partner closely with clinicians to understand workflows, pain points, and context on the ground—and with engineers to make sure the solutions are feasible, scalable, and efficient.


My process is iterative and collaborative:

• I start by asking thoughtful questions and listening deeply.

• I map systems and surface hidden complexity.

• I synthesize research into clear direction.

• I prototype fast and early—then refine through feedback loops with real users.

• I work side-by-side with engineers to bring ideas to life without losing nuance.


It’s not about handoffs. It’s about building together, from insight to implementation.

Experience

Healthcare Design Partner

Pending

2024

Design Lead

VEHR Technologies

Transformed complex patient health data into a clear, scalable, and clinician-friendly visualization tool.

Product Design Lead

Ascension Health

Led a mobile-first patient portal redesign to improve engagement and accessibility.

1st Place

SONSIEL Nurses Innovation Weekend

Care Traffic Controllers is a real-time, decision-support app that helps emergency room clinicians quickly match patients with behavioral health needs to the most appropriate and available care resources, reducing delays and improving care planning.

2022-2023

Sr. UX Designer

Fresenius Medical Care

Optimized medication refill workflows, cutting processing time by 70% and reducing inefficiencies.

Sr. UX Designer

United Healthgroup

 Developed scalable UI solutions and actionable visualizations to improve pharmaceutical spend analysis and automated workflows.

2021-present

Human Factors Engineering

Tufts University

Description

2020-2021

Health Science coursework & internship

Cape Cod, North Shore MA

Description

2019

Volunteer Nursing Assistant

Hospital Elder Life Program

Description

Interaction Designer

Kaiser Permanente

Led UX research and designed interactive data-driven reports to communicate Kaiser’s healthcare impact effectively.

2018

Best Interaction Design

Seatle Healthcare Hackathon

Description

2015-2017

UI/UX Design Lead

Conteneo

Pending

2015
2013

UI Engineer

Optimal Vision Prototype

Pending

UI Engineer

UX Designer

Optimal Vision Prototype

Picwell

Pending

Doctor and Design Researcher

The Electronic Health Record (EHR) interface is the cornerstone tool through which clinicians review, interpret, create and curate patient data.

Dabid has been pivotal in my work with the NHS to test and refine EHR interfaces.

Co-founder at VEHR Technologies

As a first time founder, David's guidance in the redesign of our innovative medical data display has been crucial. By guiding our team through object mapping for complex processes, and translating this into high fidelity wireframe representations, David's work greatly advanced the quality and timeline of our team's efforts.

UX Architect, same team at Fresenius Medical Care.

David’s initiative in building our UI/UX architecture from scratch and his innovative approach have made a significant impact, particularly in the Clinic Managers & Field Leadership apps. His attention to detail and design expertise have been pivotal in shaping the Salesforce CareTeamHub applications.

Product Manager same team at United Healthgroup

David has a product and user mindset, thinks outside the box, and is undaunted in exploring new concepts. His creativity, proactive approach, and willingness to iterate make him a great asset for redefining design boundaries.

Full stack engineer. same at Optimal Vision Prototype

David's work on our team made my job as a Software Engineer much easier. Knowing that he had already put in the hard work necessary to come up with a trustworthy design, that wasn't going to have to be brought back to the drawing board… I was also really impressed with David’s design knowledge and how he worked with our clinical experts to incorporate their domain knowledge into his designs.

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