Senior Product Designer · Boston

Driving healthcare product design from clinical insight to launch.

I’ve led the design of a Medicaid member portal serving 40,000+ members and an in-clinic refill workflow that cut time-to-refill 70% across 2,800+ clinics.

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Currently

Senior Product Designer, Clinical Ink. Usability audits, user flows, and high-fidelity mobile screens for participant-facing eCOA apps in clinical trials.

Selected impact

01 / VEHR Technologies

Founding Product Design Lead · Prototype handed to engineering

Organized the patient record around history, so clinicians can read related information together.

Partnered with a physician founder to turn clinical mental models into a shared timeline and aligned data views. Built the component and interaction pattern library in Figma from scratch to support scalable prototyping and clearer engineering handoff.

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02 / Fresenius Medical Care

UX Design Lead · Enterprise-wide launch

Cut time-to-refill 70% across 2,800+ clinics.

Owned research and design for an in-clinic refill workflow that replaced paper, fax, and phone follow-ups. Mapped the system with clinic staff, set the UI architecture and component patterns, and partnered with engineering and clinical operations through launch.

70% faster refill completion
2,800+ clinics
43,000+ patients

03 / Ascension, Dell Children’s Health Plan

Product Design Lead · Enterprise-wide launch

Launched a responsive Medicaid member portal to 40,000+ members.

Dell Children’s Health Plan member portal on desktop and mobile, showing care team, ID card, and plan overview.

Led end-to-end design and research for a portal that added workflows the legacy system lacked: care team designation, ID card requests, prior authorization review, and in-context claims status. Audited against WCAG AA and produced the conformance checklist developers built against.

40,000+ members
WCAG AA remediation
Enterprise-wide launch

Earlier work

Department of Defense · Problem list reconciliation
Co-designed EHR problem list reconciliation with practicing physicians. 100% of clinicians rated the method efficient and effective.
Picwell · Medicare Part D plan selection
Helped members compare and choose Medicare Part D plans.

How I drive product decisions

Set direction early.
Work with clinicians to define the decisions, constraints, and risks behind a workflow before designing screens.
Build the system.
Create pattern libraries and decide when to extend an existing system versus create a new pattern.
Own quality.
Lead accessibility work from WCAG AA audits and remediation through the conformance checklists developers build against.

The person behind the work

Healthcare is personal.

A car accident in high school introduced me to healthcare as a patient. Seeing the demands on clinicians, and the friction in their tools, shaped the work I chose to do.

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